Privacy & Trust
Privacy Policy
This Privacy Policy explains how Seatext collects, uses, shares, and protects personal information when you visit our websites, request a demo, sign up for our services, or otherwise interact with us.
Information We Collect
We may collect information you provide directly, such as your name, email address, company name, phone number, website, and any message you send to us. We also collect technical and usage information such as IP address, browser type, device information, pages viewed, referral URLs, and interactions with forms or features.
How We Use Information
We use personal information to provide and improve our websites and services, respond to inquiries, deliver customer support, send important service updates, process billing, analyze performance, prevent abuse or fraud, and support marketing and sales efforts where permitted.
Cookies and Analytics
We use cookies and similar technologies to remember preferences, measure traffic, understand how visitors use our websites, and improve our product experience. We may use analytics and advertising tools such as PostHog and similar providers, and where required we rely on consent before placing non-essential cookies.
How We Share Information
We share information with trusted service providers that help us operate our business, such as hosting, analytics, customer support, communication, and sales tools. We may also disclose information when required by law, to protect our rights and users, or in connection with a business transfer.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and how it is used.
Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information, and to object to or withdraw consent from certain processing. You can also manage cookies through your browser settings and, where available, our consent tools.
Children's Privacy
Our websites and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and remove it where appropriate.
Security
We use reasonable technical and organizational measures designed to protect personal information, including access controls and encrypted transport where appropriate. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Contact Us
If you have questions about this Privacy Policy or want to exercise a privacy right, contact us at [email protected].